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Independent PCO Licence Support — London

Your TfL PCO Licence Application, Done Right

We take the paperwork stress off your shoulders. Independent admin support from experienced professionals who know the TfL Private Hire process inside out.

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50+ Drivers Supported
4.9★ Average Rating
48hrs Response Time
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PCO Application Tracker
Reference: MPH-2024-0847
In Progress
Application Date 12 Jan 2024
Documents Checked ✓ Complete
TfL Status ⏳ Under Review
Next Follow-Up 19 Feb 2024
Last Correspondence ✓ Sent
Application Progress 68%
🛡️ Independent & Impartial
📍 London-Based Support
🔒 Secure Document Handling
💬 WhatsApp & Email Support
🏦 Stripe-Secured Payments
Who We Help

Built for London's Private Hire Drivers

Whether you're applying for the first time or navigating a complicated renewal, we're here to support you every step of the way.

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New Applicants
Just starting your PCO journey? We'll guide you through exactly what TfL needs and help ensure your application is complete and correct from day one.
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Waiting Applicants
Already submitted but heard nothing? We monitor your application, write professional follow-up correspondence, and keep you informed.
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Uber & Bolt Drivers
Looking to get licensed for Uber, Bolt, or any other private hire platform in London? We know exactly what documents they and TfL require.
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Licence Renewals
Renewing your PCO licence? We review your documents, check for any changes in TfL requirements, and handle the administrative side for you.
✉️
TfL Correspondence
Received a confusing letter from TfL? We help you understand what's being asked and draft professional, accurate responses on your behalf.
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Non-UK Nationals
Additional documents required for non-UK nationals can be complex. We help ensure you have everything in order before submitting.
What We Do

Everything Your Application Needs

We handle the admin. You focus on driving. Our support services cover the full lifecycle of your TfL Private Hire application.

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Application Guidance
Step-by-step guidance through the TfL Private Hire application process. We explain what's needed, why it's needed, and in what format TfL expects it.
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Document Review
We review your documents before submission to check for common errors, missing information, or formatting issues that can lead to unnecessary delays.
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Professional Emails
We draft and send professional follow-up emails to TfL on your behalf, using the right tone, correct references, and appropriate language.
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Application Monitoring
We monitor the progress of your application and flag when action is needed. No more wondering where things stand — we keep you updated.
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TfL Correspondence Support
If TfL contacts you requesting additional information or clarification, we help you understand the request and respond promptly and correctly.
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Process Education
We help you understand the licensing process from start to finish — timelines, what to expect, common pitfalls, and how to put your best application forward.
The Process

Simple. Clear. Professional.

From first contact to application support, we keep things straightforward and stress-free.

Step 01
Get in Touch
Contact us via WhatsApp or our website form. Tell us where you are in the application process and what you need help with.
Step 02
Choose Your Package
Select the support package that fits your situation — Basic Review or Full Support. Pay securely via Stripe in seconds.
Step 03
Share Your Documents
Send your documents through WhatsApp or email. We review everything and flag anything that needs attention before it goes to TfL.
Step 04
We Handle the Admin
We draft correspondence, follow up with TfL when appropriate, monitor your application status, and keep you updated throughout.
Why Choose Us

We Know the PCO Process Inside Out

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Specialist Focus
We only do one thing — PCO licence support. That means we know every nuance of the TfL application process and what commonly causes delays.
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Prompt Responses
Responding to TfL requests promptly and correctly can help avoid unnecessary back-and-forth. We make sure nothing sits in an inbox longer than it should.
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Honest & Transparent
We're not affiliated with TfL. We don't promise approvals or faster processing. What we offer is professional admin support — clearly, honestly, and upfront.
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Real Human Support
You'll deal with real people who understand your situation. Not bots, not automated replies — just professional, human support when you need it.
What Clients Tell Us
Clients who felt confident after our review 94%
Average rating across all reviews 4.9 / 5
Drivers supported since launch 50+
Average WhatsApp response time Under 4 hrs

Based on client surveys and feedback. We do not guarantee approval or processing speed.

Pricing

Straightforward Pricing. No Surprises.

Choose the level of support that's right for you. Both packages include secure document handling and direct access to our support team.

Package 1
Basic Application Review
£ 79

One-time payment. Ideal for applicants who have prepared their application and want a professional review before submission.

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Full review of all application documents
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Written report of any issues or gaps found
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Checklist of outstanding items
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Guidance notes on how to address issues
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One follow-up Q&A via WhatsApp or email
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48-hour turnaround

🔒 Secure payment via Stripe

Most Popular
Package 2
Full Application Support
£ 199

One-time payment. Everything in Basic, plus ongoing support throughout your application until a TfL decision is reached.

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Everything in Basic Review
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Professional follow-up emails to TfL
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Application monitoring & status updates
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TfL correspondence drafting & support
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Client portal access with live status tracking
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Unlimited WhatsApp & email Q&A
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Ongoing support until TfL decision

🔒 Secure payment via Stripe

Important: My PCO Help is an independent administrative support service. We are not affiliated with Transport for London (TfL). Purchasing a package does not guarantee approval of your licence application or any specific processing timeframe.

Client Reviews

Drivers Trust My PCO Help

Real feedback from drivers who've used our service. We let their words speak for themselves.

★★★★★
"I had no idea where to start with the PCO application. The team walked me through exactly what I needed, reviewed my documents the same day, and helped me write a proper follow-up to TfL. Brilliant service."
MO
Mohammed O.
Uber Driver, East London
★★★★★
"I had been waiting 8 weeks and heard nothing from TfL. My PCO Help sent a professional follow-up email and within two weeks I had a response asking for one more document. Worth every penny."
DK
Daniyar K.
Bolt Driver, West London
★★★★★
"The document review was incredibly thorough. They spotted that my DBS certificate was about to expire — something I had completely missed. That could have caused a serious problem. Very professional."
AP
Arun P.
New PCO Applicant, Croydon
★★★★★
"English is not my first language and I struggled to understand some of TfL's letters. The team explained everything clearly and drafted a response for me. They were patient, professional, and very helpful."
FS
Farida S.
Private Hire Driver, Southwark
★★★★★
"The portal is a great touch — I could see exactly what stage my application was at, when the last follow-up was sent, and what was coming next. Takes all the uncertainty away. Highly recommend."
JN
James N.
Uber Driver, North London
★★★★☆
"Fast, friendly, and knowledgeable. They were upfront that they can't control TfL's timelines, which I respected. But their support made the whole process much less stressful. Would use again for my renewal."
TR
Taiwo R.
PCO Renewal, Lewisham

Ready to Move Your Application Forward?

Stop wondering where your application stands. Get professional admin support from a team that knows the TfL process — and get on the road sooner.

View Packages from £79 💬 WhatsApp Us First
FAQ

Common Questions

Everything you need to know before getting started. If your question isn't here, WhatsApp us and we'll answer straight away.

No. My PCO Help is a completely independent administrative support service. We have no affiliation with Transport for London (TfL) whatsoever. We help you manage the administrative side of your application — TfL makes all decisions about your licence independently.
No. We do not and cannot guarantee approval of any application. Licensing decisions are made entirely by TfL based on their own criteria. What we do is help make sure your application is as complete and well-presented as possible, and that any TfL requests are responded to promptly and professionally.
We cannot influence TfL's internal processing timelines, and we do not promise to do so. What we can say is that responding to TfL requests correctly and promptly can help avoid unnecessary back-and-forth that may otherwise extend your wait. Our service focuses on making sure nothing on your end causes avoidable delays.
Typically: a valid UK driving licence (held for 3+ years), proof of right to work in the UK, an enhanced DBS check, a medical certificate (DVLA Group 2 standard), proof of address, and a passport-style photo. Requirements can vary depending on your individual circumstances — this is one reason our review service is valuable, as we check everything against current TfL requirements.
Processing times vary and are entirely at TfL's discretion. We cannot provide an exact or guaranteed timeframe. Some applications are processed in a matter of weeks; others take longer, particularly if additional information is requested. We keep you informed and make sure your side of the process is always up to date.
We accept payments via Stripe, one of the world's leading payment processors. Your card details are never stored by us — Stripe handles all payment processing with bank-level encryption. You'll receive a payment confirmation immediately after purchase.
After payment, you'll receive a confirmation email with instructions on the next steps. A member of our team will contact you via WhatsApp to collect any required information and documents. We will review your case and begin providing support within 48 hours. All communication and document sharing will be handled through WhatsApp and email, making the process simple, fast and convenient.
If we have not yet begun work on your case, we offer a full refund within 24 hours of purchase. Once work has commenced (document review begun, correspondence drafted, etc.), refunds are assessed on a case-by-case basis. Please contact us directly at mypcohelp@gmail.com with any refund requests.
Get In Touch

We're Here When You Need Us

Have a question before committing? Not sure which package is right for you? Reach out — we're happy to help, no obligation.

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WhatsApp (Fastest Response)
+44 7538 475 837
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Email
mypcohelp@gmail.com
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Response Times
Mon–Sat, 9am – 7pm
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Important Legal Notice
My PCO Help is an independent administrative support service. We are not affiliated with, endorsed by, or connected to Transport for London (TfL), the Mayor of London, or any government body. We provide administrative assistance only.

We do not guarantee the approval of any Private Hire Operator or Driver licence application. We do not guarantee any specific processing timeframe. We do not promise to accelerate your application. All licensing decisions are made solely by Transport for London in accordance with their own criteria and policies.

Purchasing any service from My PCO Help constitutes acceptance of our full Terms & Conditions and Privacy Policy. My PCO Help is not a legal service and does not provide legal advice. For legal matters, please consult a qualified solicitor.